Episode 133

full
Published on:

21st Oct 2025

Creating a Culture of Care featuring Steve Sargent

“P&L stands for people and legacy as much as it stands for profit and loss.”

In this episode, Steve Sargent, Chair of C12 South Florida, joins Kate Volman to talk about why accountability is the ultimate gift to high-level leaders, why “integration” beats “work-life balance,” and how purpose-driven peer forums help CEOs scale without losing their souls. Steve shares insights from fresh peer-group conversations and research, explains C12’s “do > talk” ethos, and shows how identity and mission become the lens for better decisions, healthier teams, and durable growth.

In this episode, you’ll discover:

  • How purpose and identity create the lens for disciplined, people-first decisions
  • Why accountability and peer community accelerate clarity, courage, and follow-through
  • A practical path from “work-life balance” to integrated living (and why it matters for your team)


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Things to listen for:

(00:00) Introduction and opening thoughts

(01:08) What C12 is and the mission behind it

(03:18) Steve’s journey to becoming a C12 chair

(06:10) Challenges of leadership and lessons from scaling businesses

(22:35) Why accountability matters most to CEOs and leaders

(23:30) Coaching as a gift and the power of asking better questions

(24:19) Recognizing and leveraging employee superpowers

(25:33) Building a thriving and people-centered culture


Resources:


Connect with the Guest


Connect with the Host & Floyd Coaching:

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About the Podcast

Lead with Culture
A company can only become the best version of itself to the extent that its people are becoming better versions of themselves. What’s the key to making that happen? Building dynamic cultures so people love coming to work and accomplishing great things together.

Hosted by Kate Volman, CEO of Floyd Coaching, Lead with Culture is a show dedicated to exploring how great leaders create workplaces where people can thrive both personally and professionally.

Conversations are inspired by Matthew Kelly's bestselling books The Dream Manager, The Culture Solution, and Off Balance. Guests include incredible leaders as well as Floyd executive coaches sharing stories and providing insights into real strategies used to attract and retain great talent, execute effectively, become better coaches, build teams and grow businesses.

Whether you're a CEO, HR executive, manager, or simply part of a team, this show will help you become a better leader.

About your host

Profile picture for Kate Volman

Kate Volman

Your dreams are yours for a reason. What are you doing about them?

Our vision at Floyd is to make work fun and engaging for as many people as possible, by delivering world-class training and creating cultures that lead to thriving businesses that are profitable, scalable, and sustainable. My team and I show up every day excited to make this happen.

My team and I can help you build a dynamic culture so people love coming to work and accomplishing great things together.
➡️ Coaching. Everyone needs a coach. We have a coach for everyone.
➡️ Training.
➡️ Speaking.

I love my career and the journey it took to get here.
⭐️ I led the sales team, improved company processes, and created programs, workshops, and initiatives to help business owners build better relationships and execute results-driven marketing strategies during my eight years at the Greater Boca Raton Chamber of Commerce.
⭐️ I initiated content marketing strategies that drove more traffic and increased brand awareness while in my role as Marketing Director for the City of West Palm Beach Community Redevelopment Agency.
⭐️ I started a boutique marketing agency and helped business owners leverage digital marketing and video.
⭐️ I founded and facilitate Inspired Action, a goal-setting workshop specifically designed to help women achieve their goals.
⭐️ At Floyd, I lead a team of incredible people dedicated to helping people and organizations become the best version of themselves.

My mission is to help as many people as possible live a more joyful life doing more of what they love.
🎤 Check out my podcast Create for No Reason, a show about making something for the pure joy of it.
https://anchor.fm/createfornoreason

I love to network, collaborate, and help people achieve their dreams. The best way to connect with me is at kvolman@floydconsulting.com