Creating a Dream-Focused Workplace featuring Alyssa Ruble

Alyssa Ruble [: 00:00:00

When you have people who have supportive networks, right. They're in harmony with their families and they have like good, solid friend circles, work feels a lot less threatening and draining and like a chore. It's we. We have whole people working, which is the goal.

Kate Volman [: 00:00:20

This is another episode focused on The Dream Manager. I was joined by Alyssa Ruble, who is The Dream Manager for Chick-fil-A Greenwood, South Carolina. We talked all about how she was introduced to the program. She is a full time Dream Manager. They have two locations. So we talked about how she rolled the program out and of course the impact that The Dream Manager is having on their culture, which as Chick-fil-A is already known for a great culture. But how has it helped improve the culture even more? I hope you enjoyed this episode. Alyssa, thank you so much for joining us today.

Alyssa Ruble [: 00:01:02

Oh, thank you for having me. I'm excited to be here.

Kate Volman [: 00:01:05

It's going to be such a fun conversation because you are The Dream Manager at Chick-fil-A.

Alyssa Ruble [: 00:01:13

I am. Chick-fil-A of Greenwood. Shout out.

Kate Volman [: 00:01:17

And what's cool is most Chick-fil-A owners, they only have one location. And you actually are The Dream Manager for two locations, one owner operator, which is very unique. So tell us a little bit about what it is that you do and. And the structure.

Alyssa Ruble [: 00:01:35

Sure, yeah. Like I said, I'm from Greenwood, South Carolina. In our town we have two Chick-fil-A's. So there's one location that's a drive thru only and then the other location is what we call full service. So that's like you can go in and eat or go through the drive through. And I believe combined we have over it's around 200 employees on our roster. I might be incorrect on that, but it's around that number. And we've got about 80 people in the Dream program.

Alyssa Ruble [: 00:02:04

So we've chosen a somewhat central location for both restaurants. It's a coffee shop in town and I meet with employees from both restaurants there.

Kate Volman [: 00:02:15

So cool. And it only makes sense that you have The Dream Manager because it's Chick-fil-A. I mean, you guys are the standard when it comes to culture. And I'm sure you, you hear all the time, my pleasure from your family and friends and oh yeah, I would.

Alyssa Ruble [: 00:02:32

Be lying if I said though that even if I don't mean to say it like if I'm in another restaurant, if I'm on vacation, it's still my pleasure. It's always our pleasure.

Kate Volman [: 00:02:39

Well, it's ingrained in you. That is the culture. And you take it with you, outside of the office, outside of work. That's just how it goes.

Alyssa Ruble [: 00:02:47

It's in our heart. Yes.

Kate Volman [: 00:02:49

So tell us a little bit about your journey. How did you become The Dream Manager?

Alyssa Ruble [: 00:02:55

Yeah, so I would say my journey is a bit unconventional. I was actually an English teacher, so I taught middle school and high school English. And I did teach overseas for a little while as well. I would say this would have been back in 2023. I made the decision to pivot out of education. And Chick-fil-A has a good reputation. And I just thought, well, I can pursue grad school while I'm working at Chick-fil-A. I just loved their values and the work environment, and so it just made the most sense.

Alyssa Ruble [: 00:03:26

Right. So I started just serving chicken, serving the people of Greenwood. And I got to speaking with our operator, Brian. And I had been at Chick-fil-A for about a year at that point, and he was just asking me what my career ambitions were. And I told him, you know, I just really had a heart for people, like the one on one interactions and helping people take their lives to the next level. So for me, that looked like pursuing my graduate degree in social work. And anyway, he said, okay, you and I need to chat. And so at first I was like, okay.

Alyssa Ruble [: 00:04:05

So I went back into his office and he told me about the Dream Program. So apparently there had been like a meeting of some sort with like, I don't know if it was regional Chick-fil-A's, but they had a. An opportunity to learn about the Dream Program. And Brian knew immediately that he wanted to implement that into his restaurants. And so he offered and entrusted me with that. And it's just been such a great ride and the biggest blessing ever. So that's the long story short.

Kate Volman [: 00:04:33

Yeah. And we work with quite a few Chick-fil-A owners and Matthew has spoken at a couple of your big conferences. And that's when I got to get to know Chick-fil-A a lot more and meet a lot more of the leadership. And it was one of the most. It was definitely a. A different crowd of people, like, really, truly being surrounded by like thousands of people that care about people. Yeah, it was just so wonderful. And I just.

Kate Volman [: 00:05:09

Every table that I went to and all the different people that I got to meet, you could really feel that sense of creating a culture where people grow and thrive and you want people to be successful, you want them to grow. A lot of talk about how, yes, we love that people come and they start, like you said, serving chicken and just being There. But then to know that they have an opportunity to potentially move up and become a manager and maybe become an owner one day, it was just so ingrained in everyone's conversation around, yes, like, we know we need to hire great people. We need to hire great people that care about people because we have to get them into that my pleasure mindset, which you can teach, but also sometimes it's just some people definitely have that demeanor more so than others. And so to be able to find those right people and attract those people into the organization. When you and I spoke a couple weeks ago, you had said that when you initially rolled the program out, it was interesting because some people were, yes, right on board. And others were, like, a little bit more skeptical, which we do here. So how was it when you actually started rolling it out and let people know about it and how did that work?

Alyssa Ruble [: 00:06:29

Yeah, so it wasn't experimental because you guys have the program, like, all wrapped up so nicely. But, I mean, the rolling out of it, like, I was cracking up because I would hear. It was like people would come to the meeting and then they would go run back to the restaurant, back to their shift, and everyone would be like, how was it? Like, what was it about? What did they. What did you talk about? And so to me, it really highlighted how so many people are. Are conditioned to expect disappointment or to expect, like, some sort of string attached. And so to have a program where it does involve people trusting you, like, trusting that this is truly just for their benefit, this is like, we're not expecting anything from you. This is just for you to invest in your own life. And we want to see how we can help you, how we can resource you.

Alyssa Ruble [: 00:07:19

And for people to see that that is the truth, if that is reality. It's been really neat to see the program grow from that because now, like, I don't have to advertise it now, people, I get messages. It's been weekly now being like, hey, like, how do I get into the program? But at first, it really was. It was a ton of hesitation, a lot of curiosity. And it really just took, I. I think by like, month three, people were like, okay, like, it's nothing crazy. Like, it really is for me. But I think, too, because it's so novel, like, this is not something that is common practice in workplaces, especially quick service.

Alyssa Ruble [: 00:07:58

And of course, Chick-fil-A is different. But even in our employees who had worked at other Chick-fil-A's, they've said, like, I've never heard of this before.

Kate Volman [: 00:08:06

Yeah, most People have never had a coach.

Alyssa Ruble [: 00:08:10

Right.

Kate Volman [: 00:08:11

People have never experienced that. And especially when your employer is investing in you and saying, no, no, we care about you and your dreams, it's so different for them that they. It's almost like we can't. You can't blame someone for questioning it a little bit.

Alyssa Ruble [: 00:08:29

And, yeah, I mean, I just met with someone yesterday who was curious about the program. And so I sat down with this person, was talking with them, and. And they said they were like, I'm sorry. I just, like, I'm having a hard time believing that this is free to me that my employer wants to do this. They were just saying, like, I've never encountered something like this before. And which is sad that we are. That's where we are in culture today. But it's really cool to be a part of something that is so countercultural.

Kate Volman [: 00:09:02

Yeah, I could just imagine.

Alyssa Ruble [: 00:09:03

What's the catch?

Kate Volman [: 00:09:04

There's no catch. There is no catch. It's literally for you, to help you. That's why the book is so great, because in it, Matthew shares why dreams are important. And then when your team members discover, oh, so this is for me personally, but knowing that, hey, if I'm getting better, if I'm growing, I'm going to also be able to contribute and help the organization grow. And that's great because we want to feel like we're making an impact in our work, in the work that we do. So now we learn all these new skills and you're getting to become a better individual, better communication, better relationships, learning about the genius of your personality. And you're growing in all those areas.

Kate Volman [: 00:09:50

And now you're coming into work and you're going to start to see things through a different lens. And that is valuable to both parties.

Alyssa Ruble [: 00:09:59

Yeah, absolutely. And I meet with some of our directors, I meet with leads, I meet with trainers, and then I meet with just, like, our team members. And so it's all layers, like, all layers of management. Like, we're creating it as, like, part of our identity, which is really cool. And that is changing culture. Right. Because our employees feel seen and cared about and invested in and even being able to take this. And Brian is amazing.

Alyssa Ruble [: 00:10:28

Right. I can't even begin to dive into his generosity. But even being able to connect people with, like, what they might need outside of Chick-fil-A, like, we want them to have lives outside of work, obviously, that's extremely important. And when they come into work now, they're happy and they're excited because work is not just an obligation. It's helping them achieve their dreams. And even with, like, you mentioned the genius of your personality, even getting people to realize, like, oh, this is who I naturally am. This might be potential for vulnerabilities. These are my strengths.

Alyssa Ruble [: 00:11:06

It's just been really cool and it's been really neat to see people even acknowledge each other's dreams. And it's like people are cheering each other on as well.

Kate Volman [: 00:11:15

Have you seen success in that people because they uncover and discover a little bit more about themselves, like, the genius of their personality that they then can say, oh, maybe this is why the introvert on my team and I don't necessarily get along as well as some of the extroverts because this person is highly extroverted. But now you understand a little bit more how other people work and communicate.

Alyssa Ruble [: 00:11:43

Yeah, it's really neat to see the light bulbs and obviously, like, I feel like when you work in any type of business, like The Dream Managers, like, we get the T right. Like, we know, like, the interpersonal workings. And it's just really cool to see, no matter who it is, just that, oh, like, yeah, I do tend to, like, draw in when I'm stressed or afraid of failure or whatever. Or, oh, yeah. Like, it's important to me that I'm seen as XYZ and so just being able to see how that plays out even in the workday, let alone their interpersonal lives. I've spoken with people who have said, like, oh, I want to deepen my relationship with a parent or a child. And then that session in particular, the genius of your personality really lets them get down, like, into the nitty gritty of just, like, more pieces. And it always leads to, like, deeper, richer conversation as well.

Alyssa Ruble [: 00:12:40

Rather, the Myers Briggs is has a lot of good information, but it leads to a lot more, too.

Kate Volman [: 00:12:46

Yeah. Do you have a favorite session?

Alyssa Ruble [: 00:12:50

Okay, so far, I would say for as far as impact that I've seen, the finance sessions have to be, like, my absolute favorite. Sessions three and four, as far as, like, rewiring habits and rewiring the way we think. I think the physical mastery one is really interesting. I love, like, how it's, like, challenging people to view food not for, like, good and bad labels. But does this energize me and make me feel the best version of myself or does this not? That's, like, revolutionary for a lot of people, too. But I've seen huge, like, I'm not joking when I say most of my messages from people are like, oh, my gosh, I have to tell you like this is how much I've saved or I paid off this card or truly it just is. It's incredible that I love that we get to offer this to people because this is also information that a lot of people were taught growing up or it's something that they need brush stuff on and it makes a huge difference.

Kate Volman [: 00:13:50

Yeah, it's wild when you go into those sessions and you realize how many people have never put together a budget. They don't really know what they take home, they don't really know what they're spending. Especially today when there's so many apps that people use and we pay for on a month to month basis and we might not realize, oh, wait a second, I'm still paying for some random technology that I signed up for a year ago and I haven't really done anything with in seven months. And to be able to get your head into that space, that's what it takes. It just takes being a little bit intentional and having someone that is offering you really great questions to uncover some things in your own life that you can change.

Alyssa Ruble [: 00:14:40

Yeah. And I would say too, out of all the sessions thus far, I believe I'm only as far as session eight. We're not quite a full year into the program, but I do personally believe the finance session requires the greatest level of vulnerability and honesty from people. Because money is so taboo, especially for women. I think that it's a really difficult conversation. And so it just invites that. It invites the transparency, it invites the honesty. And then we see the greatest growth.

Alyssa Ruble [: 00:15:09

I mean, I have a young gal, she's going to head off to college and she already has like a month's rent saved up. Like she's forward thinking. Right. It's getting them to think like beyond today, which is definitely a privilege, of course, but it's so cool to be able to aid people in getting there.

Kate Volman [: 00:15:29

So what are some of the dreams that have been achieved so far? Obviously many, many more to come. I know you've already touched on some of the dreams that are on most people's list, which I think when we look at all of our dreamers across the board, financial freedom is on most people's list. And some type of physical dream, whether they want to lose weight, be more fit, be more flexible, whatever it looks like there's always some type of physical dream that they have on their list. So what dreams have been achieved that have stood out to you so far?

Alyssa Ruble [: 00:16:06

I would say the first one that comes to mind is adventure dreams. And it does. I love that. So Many of these, they like double dip, right? Because not only is it an adventure to like go travel, but there is a financial component as well. So I met with a woman, she's like nearing her retirement years and she was just explaining, like, she really wants to take her husband to Alaska. Like, that was on his list. They're very hardworking people. He's wanted to do this his whole life.

Alyssa Ruble [: 00:16:34

And the smile she had on her face. Because we worked through the financial components of all of that. And one of her action steps for that goal was to do some research. So, like, okay, figure out, like, are you wanting a cruise? Are you wanting, like to take a plane and like, step foot in Alaska? Like, what does this look like for you? And she decided for what best fits her and her husband. They wanted to do a cruise. So you had a smile on her face when she walked in and she sat that binder down and she said, I booked the cruise. And actually she texted me before. She couldn't even wait till we got to session.

Alyssa Ruble [: 00:17:09

But that was so cool, like, absolutely incredible. And because that's something people don't just do, that's not something. It's not like a annual experience for most people. So that was really, really neat. And it required. She had a lot of things to do before she got to that point. She paid off a lot of different bills and took care of different savings and things like that. So it was hard earned and all that much more rewarding.

Alyssa Ruble [: 00:17:35

So they leave sometime this fall, I believe. Another one that comes to mind. I think the relational ones, the emotional ones are always really rewarding too. I met with a gal in our first meeting. The one of the first things she said off the bat is like, I'm getting married this year and my dad and I don't speak. And she's like, I just can't stand the thought of walking down that aisle and my dad's not there. And she's like, I just, I need to make it. We need to make it right.

Alyssa Ruble [: 00:18:04

Obviously the, the relationship session, the emotional intelligence session is further down, emotional mastery. But each time we just kind of chatted and, and caught up, like, hey, how are we doing? Have you reached out? Have you done X, Y, Z? And obviously not all relationships work this way, but for hers it worked out. There were some things that she found common ground with, some goals that she set as far as communication. And so now, like, her dad is going to be part of the wedding and that relationship is definitely on its way to being restored. So that was a really rewarding thing to experience as well. So there's more. I can give you more.

Kate Volman [: 00:18:45

But I love the relationship. One is so powerful. Even when we just do a training and we do a Dream Storm, and we ask that question, what one relationship would you most like to improve? And you just see all these. You just see all these responses come up on the screen, and it's just, you know, their sisters, spouse, mothers, like, just any type of family member. And then, you know what always shows up, Alyssa? What always shows up and I just love is myself, better relationship with myself. And I think that, again, this all goes back to intentionality. And this is why having a coach. This is why having a Dream Manager is so important, because you are being.

Kate Volman [: 00:19:34

Not only are you being fed new content with the curriculum and with the book the Rhythm of Life, but you're also. You have a Dream Manager like you, who's really encouraging you to make the hard phone call, right? Like during our trainings, I'll always say, okay, now is your opportunity. You just wrote someone up here that you want to build. You want to have a better relationship with. Now's your opportunity to call them, text them right now.

Alyssa Ruble [: 00:20:05

What?

Kate Volman [: 00:20:05

Right now, before we even leave and say, I want to have a call or let's grab a coffee or when we need to reconnect and I really want to see you or whatever it is to start that conversation. And I often wonder how many people in the room aren't doing it because they, for whatever reason, they're scared. They don't want to be the one that reaches out. They have the resentment, whatever it is, we sometimes just meet, need to be that bigger person. And so you, as The Dream Manager, get to push that person into making the call, which I'm sure was hard for that person to have to do.

Alyssa Ruble [: 00:20:36

I remember being given that opportunity during my Dream Manager training and how impactful that was for me. And also the war that I had in, I've just like. And it was just a text. It wasn't even a phone call, but just that, like, oh, I don't know if I really want to send this, but it was so powerful being able to do that. And so now I do use that. And so thank you for that, for that tool, because it's powerful. Just. And even I think a lot of times what's cool about these sessions is it gives people the space to kind of get creative and find creative solutions to difficult problems.

Alyssa Ruble [: 00:21:14

So even with relationships, relationships are not a math equation, right? It's not like, do this, then this, and Then it's better. But what are some habits and things that we can start building into our life that just so that we can say, I have done everything that I can think of on my end to restore this. And so for some people it's consistent phone calls, it's consistent texts, it's like going to church on Sunday with their families. It's whatever that looks like. And so, yeah, extremely powerful. And then thinking about the difference again that that brings to the workplace. When you have people who have supportive networks, right, they're in harmony with their families and they have like good, solid friend circles, work feels a lot less threatening and draining and like a chore. It's we, we have whole people working.

Kate Volman [: 00:22:03

Which is the goal you mentioned obviously, that you know how to roll this program out and you know how to deliver the content. Because of our certification and the easability we make it, Matthew created it to be simple for a reason. Knowing that if it's not simple, then people aren't going to do it. And so talk a little bit about your experience going through Dream Manager certification and how you felt after when you had all the resources that you need to roll the program out.

Alyssa Ruble [: 00:22:38

Yeah, well, going from when I tell you it was like zero to a hundred so fast. Because I was approached about the idea of The Dream Manager position at Chick-fil-A of Greenwood and I think I signed up a week later, like for the training. And so the whole concept was, I'm telling you, I was going in so fresh, like I didn't even have time to do any research on my end. I feel like I just showed up, like I just got off the plane and was like, okay, here we are. And what I thought was so cool was just obviously the way the material, materials are all laid out. It's intuitive. I don't know, I don't know how to describe that any better. But I did feel like the sessions are, they're very full, they're packed.

Alyssa Ruble [: 00:23:21

And I did remember having a slight moment of panic of like, oh my gosh, I don't know if I can retain all this information. You can't, like you can't retain it all, but you don't have to retain every single piece of information because the program is so it's really there. To me, the benefit was being with other Dream Managers, getting that practice of that face to face interaction. So there were tons of exercises that we did together where you would like practice going through a session with someone else. It gets rid of those nerves. I think that a lot of us were feeling with new content and then presenting that to someone. So there was really good practice there and then. Obviously, not to make this about me or anything, but I do feel like it enriched my life because I was learning how to be a Dream Manager, but, like, I was absorbing the content as well.

Alyssa Ruble [: 00:24:11

So even taking the things that. That opened my eyes during my training and then being able to turn around and, like, plug that into the way that I present material has been really, really impactful. I would recommend it. I don't. I feel like that training makes all the difference in, like, the success of the program.

Kate Volman [: 00:24:32

Personally, the cool part about the certification is exactly what you said. Whether you actually are The Dream Manager or we do see that a lot of CEOs will come with someone else on their team. So it'll be the CEO or the owner that comes just to be part of it, to see what it's all about. And then they bring somebody on their team who's actually going to be the certified Dream Manager, like you. You're actually doing the coaching. And what I love about it is it impacts the CEO in such a way that not only are they now even more confident about the program and they're even more excited about it, but it's changed their own perspective and their own life, and they're going to think about things differently. And that's what's so cool, is that the certification is. It does both things.

Kate Volman [: 00:25:21

It's almost like even if you did that and you did nothing with the program, which, of course we do not advise, you got to roll it out, but it still changes you as a person. It helps you grow. It help helps you see things differently. And so I absolutely love when we continue to hear people like you that say, oh, no, but I was using the content. And what's cool about being a Dream Manager, and I don't know if you had this experience, I assume that you do, is that when you're coaching your people, there are some sessions where you're thinking, wow. You walk away thinking, I got more out of that session than the person did.

Alyssa Ruble [: 00:25:55

Yes, absolutely. I mean, what's that saying? Like, I teach, so I learn, like, that sort of thing. I feel like every session there's usually a little, like, takeaway. Sometimes they're like little micro takeaways. And sometimes, like, sometimes I feel like the repetition is what gets things ingrained in my head. So it's not enough to just, like, know the material, but, like, I want it embedded in my life. So getting to walk through this with People. And then even the insights that people share with me, I write things down.

Alyssa Ruble [: 00:26:27

I'm like, hold on, can you say that again? And I will write things down just because I feel like our team members teach me all the time. I learn things so often.

Kate Volman [: 00:26:36

So this is why I love that, because you're sparking these conversations, these very interesting conversations. And I do think that we can learn something from everyone. And when you open up an interesting dialogue, you're almost forcing someone to think about their life differently. You're forcing them to consider a situation differently. And what shows up can be remarkable. In fact, it sometimes surprises the person because they just didn't know. They didn't know their true feelings about something, or they didn't realize how much control or power they did have over their lives. And so when you get to see that little light bulb moment, wow, it's just unbelievable.

Kate Volman [: 00:27:21

And this is why coaching is a gift. Coaching is a gift. And so Brian, we love working with owners like Brian who care about their people enough to have a full time Dream Manager. I mean, you're a full time Dream Manager. Not all of our Dream Managers are full time. Some of them, they are in the HR department and they. It's just a piece of their role. But to have a full time Dream Manager that is tasked with helping your people grow and then to see the benefit on the other side.

Kate Volman [: 00:27:48

And I love when Matthew shares that. Most Dream Managers will only know about 1% of the impact that they truly have on an individual. Because what you are able to teach them now, they will take with them for a lifetime. And they'll bring that to whatever role they're in, whether it's a new job or a new role as a husband, a father or a mother, and whatever it is. And so it is just so powerful. How do you. How have you seen the impact? I mean, we've kind of been talking about it, but when you look at this program and how it has shifted the culture, you guys already have a. A good culture, right? But how has it helped enhance the culture at Chick-fil-A?

Alyssa Ruble [: 00:28:33

Well, I think so to start with, yes, I think Chick-fil-A, I'll say it this way, it's not optional for us, right? It's like if you work here, not in a bad way, but it's like, no, you will be pleasant to customers. We are people first, people forward. The difference now with this is that it's not. That does cost us something, right? Like to constantly be keeping other people in mind to have that culture of Chick-fil-A of, yes, my pleasure, whatever. Like, how can I serve you? But this is us pouring back into our people. So now it's a thing where, like, our employees are not working from a space of, like, depletion or, like, we are fully pouring into them as much as we're asking them to pour out. And it's a lot. We ask a lot of our employees.

Alyssa Ruble [: 00:29:21

And so I think it's so honorable what Brian is doing of saying, like, we know we ask a lot. We know that we are. We want to be the best in Greenwood. We want to be the best Chick-fil-A in the state, in the country, so on and so forth. And so in order to do that, we have to invest in you. And I would say also practically, like, we have a group me chat, like, for both restaurants. So we have a Chick-fil-A chat. And I have seen a huge uptick in, I would say, the.

Alyssa Ruble [: 00:29:48

Even the last three to six months. And it is mostly leadership who is in the program. We don't use the chat as much for correction or for anything like that. Now it is shout outs, acknowledging people, like, giving them their flowers, right? Giving people their props. And so it's really turned into this culture that I don't like, fosters the dreams of our people. We care about our people. We're more kind, we're more forbearing and understanding, and we are super intentional about lifting people up. Like, that seems to me that it's become a high, like, a very important part of what we do.

Alyssa Ruble [: 00:30:30

So pouring into our people, as much as we ask them to pour into our customers.

Kate Volman [: 00:30:34

How do you feel The Dream Manager has helped and will continue to help retaining great team members?

Alyssa Ruble [: 00:30:43

Yeah, I think so. Especially when we get down to any of these sessions, really. It's like I keep saying, it's providing space for people to answer questions that they've not answered about themselves before. Or if they've had those questions, they've not had the capacity to answer them. So I think that, like, self discovery, like, peeling back those layers, it's helping people see what they're passionate about and what they're good at. And, like, can we find something for you within these walls? Like, within Chick-fil-A, whether it's our Chick-fil-A, whether it's corporate to fulfill that, and other people come to the realization of, like, hey, I love my job and I love outside my job. So I'm happy staying here because I get poured into. I'm compensated fairly, and that helps me achieve what I love.

Alyssa Ruble [: 00:31:32

Outside of work. So it's both. We. I feel like this fosters that, like, oh, I want to grow within the company type of people. And it also fosters, like, hey, my life is great, and I know what I want to do when I clock out, and I like clocking in. So it's not a. I think it works for both crowds.

Kate Volman [: 00:31:50

Yeah. And once people hear about, well, Chick-fil-A is a great place to work, people know it's a great place to work. But now adding that layer of having a Dream Manager and the community talking about it, you're shifting that culture, too. Of, oh, wait a second. Not only is it this great culture, but they have this program called The Dream Manager. It's. I have a life coach for free.

Alyssa Ruble [: 00:32:13

Wait, what.

Kate Volman [: 00:32:14

What is this? And that is definitely enticing for a young person, especially if it's a person that does have dreams of potentially staying in the organization and continuing to move up and potentially owning their own location.

Alyssa Ruble [: 00:32:31

Yeah, absolutely. And I. Because I think Chick-fil-A, as far as corporate goes, it's a system, right. There's lots of, like, boxes to check if you're wanting to move through, which is great for goal setting. And I work with several people who. Their goal is to rise up. Either they want to operate their own franchise, or some of them are like, I want to work in IT at corporate, or I want to work for HR in corporate. And then other people are like, hey, I just really want to be a lead here.

Alyssa Ruble [: 00:32:58

I love Greenwood. I. You know, I love the people I work with, so.

Kate Volman [: 00:33:02

All right, well, Alyssa, I'm very excited to see what you continue to do with The Dream Manager over there and continue to get more and more people into the program and the impact that it's going to have. And. And you're just doing really wonderful work. So thank you for. For your work as a Dream Manager and continuing to spread this message and encourage people to dream. We so appreciate it.

Alyssa Ruble [: 00:33:26

Oh, thank you for having me. It was. It was my pleasure.

Kate Volman [: 00:33:29

It was my pleasure to have you on the show, and we'll have to have you come back. And we've also been talking about having Brian come on, too, to talk about it from his perspective. So I'm excited to. To get him on the show as well. Alyssa, thank you so much for being here. And, hey, we'll see you soon.

Alyssa Ruble [: 00:33:45

All right, See you.

Kate Volman [: 00:33:50

I could talk to our Dream Managers all day. Don't you just love hearing the stories of the impact that The Dream Manager program has on people? Just really helping them grow, helping them see their lives differently. And I love how really this comes down to empowerment. This program empowers people to take control of their lives, to take back control, and to recognize and realize that they have the power to achieve their dreams. Sometimes they need to be rediscovered. Those dreams need to be brought to life by their Dream Manager. And then that encouragement, that accountability, that support, support to help them achieve those dreams. It is such a beautiful thing.

Kate Volman [: 00:34:42

And these I just love our Dream Managers. So if you are interested at all in learning more about The Dream Manager, you can go to thedreamanager.com of course, we would love to have that conversation with you. And I also hope that this episode inspired you in some way to ask your team members about your dreams. When is the last time you asked your team members what are your dreams? And we will leave you with what is one of your dreams? What one dream are you most looking forward to achieving this year and what are those steps that you're taking to achieve it? For being here and until next time, as always, thank you so much for being here and until next time, Lead With Culture.